Frequently Asked Questions About Our Tree Surgery Services


What Is An Arborist?

An arborist is a technical name for a tree surgeon. A Professional Tree surgeon should have the training, qualifications and insurance to carry out a range of tree and garden maintenance tasks which require professional knowledge and specialist equipment.

What Areas Do You Cover?

County Tree Care offers tree surgery in CamberleyFarnboroughFleet, Farnham, Woking, Reading, Basingstoke & Beyond. But in more broader terms throughout the counties of Surrey, Hampshire, Berkshire and the South-East.

How Do I Know My Tree Surgeon Is Capable And Has Qualifications?

All of our tree surgeon Surrey wide and beyond have undertaken extensive arborist studies through approved NPTC courses. The NPTC (National Proficiency Tests Council) ensures that all qualified tree surgeons in Ascot, Andover, Farnham, Reading, Winchester and across the UK are educated to the same standard.

Please feel free to ask your arborist for more information about the training they receive or for copies of qualification documentation.

I Have An Emergency. How Quickly Can You Help?

At County Tree Care, we understand that there can be sudden, unforeseen emergencies which require immediate attention. While we guarantee a timescale as this will depend on existing bookings, we’ll always do everything in our power to reach you as soon as possible.

How Often Should I Book Maintenance?

The regularity of your maintenance will largely depend on the size of the garden and type of plant life that you have. Make an appointment with one of our local tree surgeons, and they will advise you on the best course of action to maintain the beauty of your garden and the longevity of your trees.

How Much Does Tree Surgery Cost?

As with the time between maintenance visits, the cost of a local tree surgeon in Camberley, Farnborough, Fleet, Farnham, Woking, Reading or Basingstoke, will again depend on the scale of the task at hand, the urgency and the tools that are likely to be needed. Our qualified arborists can provide a rough estimate based on photographs or descriptions, but won’t be able to offer a fixed quote until after a site inspection.

What Services Can County Tree Care Offer?

You can view the full range of our tree surgeon services via the homepage, but some of the most common tasks we carry out include:

Tree felling and removal
Tree pruning, crown reductions & deadwood removal
Tree pollarding
Emergency tree work
Stump removal/grinding
Hedge trimming & maintenance
Site & Garden clearance

Contact us if you’re looking for a tree surgeon in Surrey Hampshire, Berkshire or any southern county. We provide free, no obligation quotations and expert advice.

My Neighbour’s Tree Is Causing My Garden Problems. What Can I Do?

The first step is to speak to your neighbour, out of courtesy if nothing else! If your neighbour’s tree is encroaching into your garden, then you usually have the right to prune any part that falls directly into your property.

However, it’s well worth remembering that Tree Preservation Orders protect some trees. Be sure to check a tree’s status before any work is carried out.

What Is A Tree Preservation Order?

A Tree Preservation Order, or TPO, is an order issued by local planning authorities to protect specific trees or particular area of woodland from destruction or intentional damage. If your tree has a TPO, then County Tree Care can help you to complete the necessary paperwork to apply for work.

How Do You Dispose of Garden Waste?

We pride ourselves on our passion for all things environmental, which is why we dispose of all garden waste at locally authorised disposal sites. We’ll always strive to leave your garden in a better condition than when we arrived.

Are You Available At Weekends?

Yes! We aim to be as flexible as possible with our working hours, but we also ask that our customers give us as much notice as possible. Our tree surgeon services are available on weekends in Andover, Southampton, Winchester, Basingstoke and throughout other towns in the region.

Can I Remove Trees Myself?

While there’s nothing to stop you from taking down a tree yourself, do remember that this can be a dangerous task to take on. Not only could you harm yourself, but yours and other people’s property could also be at risk. We are insured to protect against any liability that might arise from our work.

What Insurances Are Needed?

Insured by Arborisk, a specialist insurance provider for tree surgeons, we are covered by £10 million public and employee liability insurance. Giving you peace of mind, should any accidents arise as a result of our work.

By employing a tree surgeon without these insurances, you may be left to foot the bill in the event of damage.

How Do I Get A Quote?

Getting a quote for tree surgery from County Tree Care is quick and easy. Get in touch with a member of the team, and we’ll arrange for a time to visit your site and provide you with an accurate, no obligation quotation.