FAQs

 

What Is An Arborist?

An arborist is the technical name for a tree surgeon. Tree surgeons are trained, qualified and insured to carry out a range of tree and garden maintenance tasks which require professional knowledge and specialist equipment.

What Areas Do You Cover?

County Tree Care offers tree surgery CamberleyFleet, Farnham, Woking,  Farnborough, Frimley and throughout the Surrey/Hampshire region.

How Do I Know My Tree Surgeon Is Qualified?

All of our tree surgeons Frimley wide and beyond have undertaken extensive arborist studies through approved NPTC courses. The NPTC (National Proficiency Tests Council) ensures that all tree surgeons Camberley, Woking, Fleet, Farnborough, Frimley and across the UK are educated to the same meticulous standards.

Please feel free to ask your arborist for more information about the training they receive or for copies of qualification documentation.

I Have An Emergency. How Quickly Can You Help?

At County Tree Care, we understand that there can be sudden, unforeseen emergencies which require immediate attention. Whilst we can’t offer a guaranteed timescale as this will depend on existing bookings, we’ll always do everything in our power to ensure that we reach you as soon as possible to help return your outdoor space to a safe and beautiful environment.

How Often Should I Book Maintenance?

For tree surgery in Camberley, Frimley, Woking, Farnborough, Fleet and the surrounding areas, the regularity of your maintenance will largely depend on the size of garden and type of plant life that you have. Whenever you make an appointment with one of our local tree surgeons, we’ll advise you on the best course of action for maintaining a beautiful garden and the longevity of your trees.

How Much Does Tree Surgery Cost?

As with the time between maintenance visits, the cost of a local tree surgeon in Woking, Fleet, Camberley, Farnborough and Frimley will again depend on the scale of the task at hand, the urgency and the tools that are likely to be needed. Our Surrey tree surgeons will be able to provide you with a rough estimate based on photographs or descriptions, but usually won’t be able to offer a final quote until a site inspection has been carried out.

What Services Do County Tree Care Offer?

You can view the full range of our tree surgeon services via the homepage but some of the most common tasks we carry out include tree felling and removal, tree pruning, crown thinning, deadwood removal, tree pollarding, emergency tree work, stump removal/grinding, hedge trimming & maintenance and site clearance.

Contact us for tree surgery in Camberley or elsewhere in Surrey and Hampshire, for more information or a free, no obligation estimate.

My Neighbour’s Tree Is Causing My Garden Problems. What Can I Do?

The first step is to speak to your neighbour, out of courtesy if nothing else! If your neighbour’s tree is encroaching into your garden then you usually have the right to take down or prune any part that falls directly into your private space.

However, it’s well worth remembering that some trees are protect by Tree Preservation Orders so you’ll need to double check a tree’s status before diving in with corrective treatment.

What Is A Tree Preservation Order?

A Tree Preservation Order, otherwise known as a TPO, is an order issued by local planning authorities to protect certain trees or particular area of woodland from destruction or deliberate damage. These orders can be appealed and County Tree Care can help you to complete the necessary paperwork to expedite this process.

How Is Garden Waste Disposed Of?

We pride ourselves on our passion for all things environmental which is why all garden waste is disposed of safely at locally authorised disposal sites. We’ll always strive to leave your garden in a better condition than when we arrived.

Are You Available At Weekends?

Yes! We aim to be as flexible as possible with our working hours but we also ask that our customers give us as much notice as possible when it comes to bookings. Our tree surgery services are available on weekends in Fleet, Woking, Farnborough, Camberley, Frimley and throughout other towns in the region.

Can I Remove Trees Myself?

Whilst there’s nothing to stop you from taking down a tree yourself, do remember that this can be an extremely dangerous task to take on. Not only could you harm yourself, but yours and other people’s property could also be at risk. We are insured to protect against any liability that might arise from our work.

What Insurances Are Needed?

County Tree Care is fully insured by Arborisk, a specialist insurance provider for tree surgeons in Camberley, Fleet, Frimley, Farnborough, Woking and beyond. This gives us access to public liability insurance, personal accident insurance, professional indemnity insurance and legal expenses should any accidents arise as a result of our work.

By employing a Surrey tree surgeon without these insurances, you may be left to foot the bill in the event of damage.

How Do I Get A Quote?

Getting a quote for tree surgery in Surrey from County Tree Care is quick and easy. Simply get in touch with a member of the team and we’ll arrange for a time to visit your site and provide you with an accurate, no obligation quotation.